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COMMUNITY RESOURCES: Health & Mental Health Resources

If you or someone you know are in a situation that is potentially life-threatening, get immediate emergency assistance by calling 911.

Mental Health Emergency/Crisis Resources

National Suicide Prevention Lifeline

The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones.

Call 800-273-TALK (8255); En Español 1-888-628-9454

Crisis Text Line

Text from anywhere in the USA to text with a trained Crisis Counselor.

Text HOME to 741741

Also available via WhatsApp and Facebook Messenger

Riverside Emergency Services

Emergency services are available to help individuals in a mental health crisis and/or with urgent substance use concern. Emergency Service teams provide crisis support in the following communities: 

Milford and the Surrounding Communities: 800-294-4665

South and West of Boston: 800-529-5077

Southbridge and Surrounding Communities: 877-750-3127

INTERFACE Referral Service - William James College

INTERFACE is a mental health resource and referral helpline that Dedham has contracted with to help children, adults and families get connected with mental health and wellness resources. Provides emergency care, urgent and outpatient services, in-home and residential care, psychiatric day programming, early intervention, employment support and domestic violence services. 

Call 888-244-6843

Massachusetts Health Organizations

Community Health Center Finder

Enter your address, preferred distance, and type of health care service or center you are seeking. This resource is offered by the Massachusetts League of Community Health Centers.

Phone: 617.426.2225


Massachusetts Department of Public Health

Organizations and areas of health care services include: Office of Health Equity, Bureau of Substance Addiction Services, Bureau of Community Health & Prevention, and many more.

Location: 250 Washington Street, Boston, MA, 02108
Phone: 617.624.6000;     TTY/TDD: 617.624.6001

Health Care Without Walls

Offers free, walk-in health care to nearly 2,500 homeless women and their children in eight shelters, safe houses, and transitional family housing sites throughout the Greater Boston Area.Provides gender-specific health care and care coordination to homeless and marginally-housed women and families. Women’s shelter locations include Rosie’s Place and Women’s Lunch Place. Family shelter locations include the three facilities and safe houses of Casa Myrna, which house victims of domestic abuse; Mary’s House in Waltham, operated by the Middlesex Human Service Agency, and our newest family shelter clinic in Framingham.

Phone: 781.239.0290                                                    

Boston Public Health Commission (BPHC)

BPHC is committed to public health and equitable access to quality health care for all residents of Boston, particularly those who are most vulnerable. The Commission is divided into more than 40 programs that are grouped into six bureaus: Child, Adolescent & Family Health; Community Health Initiatives; Homeless Services; Infectious Disease; Recovery Services; and Emergency Medical Services.

Location:1010 Massachusetts Ave, 6th Floor, Boston, MA 02118.
Phone: 617.534.5395

Boston Health Care for the Homeless (BHCHP)

BHCHP meets people where they are: on the streets, in its shelter-based clinics, hospitals, and housing to provide regular, consistent care. Services include: adult primary care, behaviorial health, family services, oral health and specialized services.

Location: 780 Albany Street
Boston, MA 02118
Phone: 857.654.1000


A partnership between the Boston Public Health Commission and Boston Children's Hospital, HelpSteps is a free and confidential tool to help patrons locate health and human services throughout Massachusetts based on customized, personal needs and access. Over 11,000 listings and available in over 100 languages. 

Get Tested!

All community health centers and hospitals in Boston offer STI testing. To find a clinic in your neighborhood, click on the image above to visit the CDC's Get Tested Website or call the Mayor's Health Line at 617.534.5050 (Toll-Free: 800.847.0710)

Healthcare in Shelters

Health Insurance


Questions about navigating the health care system? Health Care For All offers a HelpLine at 1-800-272-4232. This resource is free and available to all who call with questions about health coverage in Massachusetts. 


MA Health Navigators are trained and certified staff from the Health Connector and MassHealth. Navigators can assist the public with health insurance applications, the enrollment process, navigating health options, and answer any questions you may have. 

617.534.5050;  E-mail:

**Please provide your name, phone number, best day(s) to reach you, best time(s) to reach you.  


Massachusetts Medicaid (MassHealth) pays for health care for certain low and medium income people living in Massachusetts. MassHealth offers health-care benefits directly or by paying part or all of your health-insurance premiums. To apply for MassHealth, click here or call MassHealth Customer Service at 1-800-841-2900.